Privacy Policy

Effective Date: January 2024John McKean Hypnosis & Sports Mindset Academy Website: www.johnmckeanhypnosis.com Contact: john@johnmckeanhypnosis.com

1. Introduction

At John McKean Hypnosis & Sports Mindset Academy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our services, website, and programs.

We operate in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws.

2. Who We Are

John McKean Hypnosis & Sports Mindset Academy provides mental performance coaching, RTT hypnotherapy, educational content, and online programs. This privacy policy applies to all services offered through our websites, email lists, online platforms (such as Thinkific or any membership portal), and coaching sessions.

3. Information We Collect

We may collect and process the following types of personal data:

a) Personal Identification Information

• Full name

• Email address

• Phone number

• Address (for billing purposes)

• Date of birth (if required for coaching or therapy)

b) Health & Performance Information

Collected only when necessary for coaching or therapy sessions and always treated with strict confidentiality. This includes:

• Self-reported mental/emotional wellbeing

• Hypnotherapy session notes

• Sports/fitness goals and challenges

• Coaching intake forms

c) Payment & Transaction Data

We use third-party payment processors (e.g., Stripe, PayPal) to handle your payments. We do not store credit or debit card details on our servers.

d) Technical & Usage Information

When you visit our site, we may automatically collect:

• IP address

• Browser type and version

• Device type

• Pages visited

• Time spent on site

• Cookies and tracking data (see section 8)

4. How We Use Your Information

We use your data for the following purposes:

• To deliver and personalise coaching, therapy, and training sessions

• To manage bookings, appointments, and email communications

• To send course materials, updates, and newsletters

• To improve our website, services, and user experience

• For payment and account management

• To comply with legal or regulatory requirements

5. Lawful Basis for Processing

We rely on the following lawful bases for collecting and processing your data:

• Consent: When you opt-in to our newsletters or agree to share information in a session.

• Contract: When processing is necessary for fulfilling a service or program you have signed up for.

• Legal obligation: When required to retain records for legal, tax, or safeguarding purposes.

• Legitimate interest: For improving services, security, and communication, without infringing on your rights.

6. How We Store & Protect Your Data

We take data protection seriously and implement appropriate security measures including:

• Secure, encrypted databases and platforms

• Restricted access to sensitive client information

• Password-protected devices and platforms

• Use of GDPR-compliant third-party services (e.g., Thinkific, MailerLite, Calendly)

Data is stored only for as long as necessary to fulfill the purposes outlined, or as required by law.

7. Sharing Your Information

We do not sell, rent, or trade your personal information. Your data may be shared only with trusted third-party service providers strictly for service delivery (e.g., email automation, scheduling, hosting platforms). These providers are also bound by confidentiality and data protection agreements.

8. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience, remember your preferences, and analyze site usage. You can control or disable cookies through your browser settings. By continuing to use the site, you consent to our use of cookies unless you opt out.

9. Your Rights

Under the GDPR and UK Data Protection laws, you have the right to:

• Access your personal data

• Correct inaccurate or incomplete data

• Request deletion of your data (unless required to retain it)

• Withdraw consent at any time

• Object to processing

• Request data portability

To exercise any of these rights, contact us at john@johnmckeanhypnosis.com

10. Children’s Privacy

Our services are not directed at individuals under the age of 13 without parental consent. We do not knowingly collect data from children under 13.

11. Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in the law, services, or our business practices. The most current version will always be available on our website with an updated effective date.

12. Contact Us

If you have questions or concerns about your data or this Privacy Policy, please contact:

John McKean Email: john@johnmckeanhypnosis.com Website: www.johnmckeanhypnosis.com